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Frequently Asked Questions
What forms of payment do you accept?
We accept Visa, MasterCard, cash,
checks and money orders. Table
orders paid by cash or check receive
a $15.00 discount. We do not offer
any payment plans.
How do I order my custom table?
We welcome all our customers to
visit our showroom to touch and feel
our tables in person. The
craftsmanship and quality of our
tables can not be described in
pictures. For custom tables and
poker services quotes and orders,
please email or call B&V Poker
Tables:
(510) 505-9860
– shop
How long does it take to build my
custom table?
We typically build 10-20 tables
every two months in what we call a
“production run.” At this time we
purchase large quantity of quality
lumber and schedule day at our
partner’s cabinetry shop with
the CNC wood milling machine.
Once the cuts for race track rails
and table bottoms are made, we begin
the finishing process and order the
other table materials (suited speed
cloth, vinyl, legs, pedestals, foam,
etc.) based on the custom order.
Depending on when the custom table
orders are placed, a table can be
ready within 48 hours (if all table
parts and materials are in shop) or
4 to 8 weeks for a complete
customized table. Please keep in
mind, we build every table by hand
and don’t rush any tables to avoid
poor craftsmanship.
We often have completed custom
tables in our showroom that are
ready to take home.
Do you manually cut your race track
tables?
No. Unlike other table builders we
have partnered with a cabinetry shop
to cut our tables. This allows us to
make precision cuts to our tables.
Cuts are perfect! There are no
rough edges or noticeable crooked
hand cuts. This is where we
differentiate the quality of our
tables versus other table builders.
Do you manually finish your race
track tables?
No. Again, we use our partner’s
professional spray booth to stain
and finish our race track tables and
wood pedestal legs. There are no
brush marks or streaks in the finish
of our tables. The end result,
furniture-quality finish; nothing
less.
What materials do you use for your
custom poker tables?
We purchase lumber used for our
tables in bulk. This is the same
lumber used for high-end cabinets
and kitchens. Most table builders
get their wood at their local lumber
yard, Home Depot or Lowe's; not B&V
Poker Tables. Our lumber contains
far less knots and have beautiful
natural wood patterns.
What is B&V Poker Tables warranty
and guarantee policy?
We take pride
in the quality of our work and we
assure each and every customer the
guarantee of our craftsmanship. We
build each poker table with the same
intentions that we would want them
built for our home. We guarantee our
craftsmanship for three (3) years.
Any problems our craftsmanship, just
give us a call.
Any other table designs or styles
available (e.g., octagon 8-person
tables)?
At this time we only offer oval
shaped poker tables. This allows us
to build perfect tables each time.
The demand for this style by far
outweighs all other sizes and
styles. Table specs for the other
style tables are uploaded to the CNC
machine (computer); which takes many
hours to fine tune. Eventually we
will offer other table styles.
B&V Table measurements are:
Length 96" x
Width 46" x Height 30"
How much do
your tables weigh?
Our race trace
tables with standard 30” chrome
folding legs weigh about 120 lbs.
You can probably add about 45 lbs
for wood pedestals and more metal
pedestals. Our Casino
style tables are much lighter,
weighing about 85 lbs.
Why do
you use 30” inch folding legs
instead of the standard 24” ones?
30” wide folding legs provides much
better table stability than 24” wide
legs. Trust us on this one. Don’t
get sold on 24” folding legs. You
don’t want a table that wobbles or
one that players can not lean on.
Additionally, we add braces under
the table that prevents our tables
from bowing in the center. By the way, we also attach two (2)
carrying handles on the bottom of
the table to allow you to easily
move or store the table.
Do you have other types of pedestal
or table legs available?
Yes. In additional to the 30” chrome
folding legs, we offer custom wood
pedestals in
single
or
double (connected) styles.
Additionally, we have access to
metal disk style pedestals.
Can I get a custom logo printed on
the suited speed cloth?
Yes. We have access to printing
custom logos on our suited speed
cloth with a process called Digital
Dye Sublimation. Dye Sublimation is a digital process
that infuses your art work or custom
logo directly into the suited speed
cloth;
unlike silkscreen logos which are
raised on the surface. The
logo and colors will never be
removed or rubbed off with time or
extended play on the custom poker
cloth. This is the reason why dye
sublimation poker cloth is the way
to go!
View samples of logos that were
processed by Digital Dye
Sublimation.
Can you print collegiate or
professional sports teams on the
cloth?
Yes. We have access to most
collegiate teams. We are working on
other professional sports teams. We
don’t want to infringe on
trademarks.
What other types of playing surface
do B&V Poker Tables offer?
We primarily use suited speed cloth
because if its quality and
durability. Over the years, we have
personally built and played on other
fabrics such as: velveteen, faux
suede, moleskin, felt, billiard
table cloth, vellux, velvet, etc…
None compare to the playability and
durability of the suited speed
cloth.
Our suited speed cloth is protected
with Teflon Fabric Protector which
is stain
resistant. This suit speed cloth
repels water and oil based spills.
Guaranteed to exceed 30,000 double
rubs.
Who do you cater your Poker services
to?
Our poker services cater to players
of all playing levels in settings
such as corporate, social or private
events. We (our dealers, tournament
managers) truly enjoy teaching the
game of Hold’em to people interested
in learning the game of poker. Our
past clients include
Fry’s Electronics,
Tribal Fusion,
Morgan Hill Charter School,
RW Barid & Co,
Children’s Creative Learning Centers,
and many more private parties and
tournaments.
View our Poker Service gallery
for more pictures.
Can I purchase poker supplies and
table building materials directly
from B&V Poker Tables?
Yes. Our retail shop offers all
material and fabrics used on our
custom tables. This includes suited
speed cloth, padding, foam, vinyl,
legs, drink holders, etc.
Our Poker retail shop offers:
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100% plastic playing cards (KEM,
Gemaco, Copag & DaVinci)
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Hologram sunglasses just like
WSOP Champ Greg Ramer wears
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Poker Art, Signs & Posters
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Poker theme T-shirts
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Poker chips – denomination sets
in various styles
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Poker chip cases (cherry wood
box, alligator skin cases,
acrylic, etc.)
Do you offer discounts for multiple
tables?
You bet. Give us a call to discuss.
Where can I see samples of your
tables?
We welcome all our customers to
visit our
showroom and retail poker shop
in person.
Rumor has it our table is going to
be seen in a national
PokerStars.net commercial. Stay
tuned!
Do you work with manufactures,
distributors, commercial accounts?
We always welcome the opportunity to
work with other companies to help
grow our business. Please contact us
should you be interested in working
with B&V Poker Tables.
Does sales tax apply to purchases
made with B&V Poker Tables?
All purchases made in
California are subject to
California state tax.
What is your cancellation policy?
Orders cancelled before they are
shipped or picked up will be issued
a full refund, less the down
payment. Returns and exchanges must
be new, unused, and contain all
original packaging and accessories.
Do you ship your custom tables?
Yes.
We only ship to the lower 48 states.
We have obtained
custom table boxes made
specifically for B&V tables. Our
shipping/freight partner can provide
door-to-door service at an
economical rate. When submitting
your order/quote, please provide us
with your shipping address.
Do I need to assemble the table if
shipped to my home?
Our standard race track and casino
style table offerings do not require
any assemble. Our tables are shipped
in one-piece. However, tables with
custom pedestal require some very
simple assembly (10 minutes at
most).
Do you have additional shipping
information for B&V custom poker
tables?
All tables are shipped by ground
transportation via our freight
partner. Of course, tables can be
picked up at our shop at no charge
(we highly encourage this).
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Oversized items (poker tables)
typically arrive to your
curbside within 7 business days
after leaving our shop.
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The freight trucking company is
not responsible for carrying the
item into the building,
unloading the package from the
truck, or assembling your table.
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We strongly recommend you have
someone available to assist you
when the table arrives.
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The delivery company will notify
you by phone to schedule a
delivery date and time window.
Typically, there will be a
four-hour timeframe for the
delivery and someone must be
home for the item to be
delivered.
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If there is concealed damage
upon opening your shipment, you
must call us within 5-days of
the receipt of delivery.
Feel free to write us should you
have any questions about B&V Poker
Table products and services (sales@bvpokertables.com). |